Emulator issues: "Cannot Activate device. Business was not set up"

I’m trying to use your emulator in order to develop an app for the SmartPOS Nexi.

After signup as developer on eu.poynt.net, I have follow these steps:
0. I have create an Android emulator using AVD.

  1. I have downloaded the last version of software emulator (p61b-0917 - link in the forum)
  2. I have created a test merchant on your web portal with Nexi as Bank
  3. I have clicked on the link of email “You have been added as a manager for a Poynt business”
  4. I have selected the terminal and clicked on Activate Terminal
  5. On the emulator, I have configured my webcam as camera and read the QRCode correctly

When click on activate I receive this error “Cannot Active device. the Business was not set up”. I have tried the activation without the QRCode but Nexy is not available.

The same problem also occurs when I use the US backend and emulator with region us.

The workaround I found is as follows:

  1. Before try to activate the terminal open go to https://eu.poynt.net/mc
  2. In the left corner select organization
  3. Select the test merchant and navigate to https://eu.poynt.net/business
  4. Select manage store and update a value
  5. Try now the activation

This workaround doesn’t work from the mission control portal.

My question is, is this procedure correct? Is there an official procedure?

I found other issues that could be connected to the problematic activation, but I’ll post as different topics.

Could you please try the latest emulator for nexi
https://poynt-emulator.s3.amazonaws.com/release-jan-2019.zip

With this version of the emulator, appears several times this error:
“Unfotunatly, Poynt Service has stopped”

If I run the activation wizard, the application stops on the a screen “Check activation status”.

This the link to download the logcat: link.

The poynt services crash is expected, please re-run the script.