Emulator Issue: Nexi not available in acquirer list and "Cannot Cannot Activate device. The business was not set up"

Developers Nexi (Italy)
#1

Hi all.
I have this issuer: “Cannot Activate device. The business was not set up”.
This is my test environment:

  1. Account on eu.poynt.net and create a test merchant with Nexi as Acquirer.
  2. Emulator version p61b-338 (POYNT SMART TERMINAL V2)
  3. Android SDK with API level 23

Then I follow the instruction listed in the paragraph “Poynt Smart Terminal Emulator” from here.
At the startup, I’ve to chose the acquire, but Nexi (the one I choose for the merchant) is not available in the acquirer list, so I pick “Chase Paymentech”. Then when I put MID and TID of the test merchant I got the message "Cannot Activate device. The business was not set up”.

I also use the emulator suggested here but appears several times this error: “Unfotunatly, Poynt Service has stopped”.

Have you any idea how to resolve? Any suggestions?

#2

The issue should be fixed, please download the updated emulator
https://poynt-emulator.s3.amazonaws.com/release-jan-2019.zip
If you still see the crash post the logs here

#3

Hi @deepak

I’ve downloaded the updated emulator from the link above but I’m still not seeing the Nexi acquirer.

#4

Hi @deepak,

Same thing on our side with the updated emulator. Nexi is not available as an Acquirer.

thx

#5

Nexi is not available as an Acquirer on the emulator since Nexi uses a custom activation flow.
This flow requires MID and TID’s provided by Nexi.
Please proceed to use any other Acquirer for test merchants

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