All Poynt devices are purchased through certified resellers. As such, they are shipped directly by them and Poynt does not have any visibility into the status of the shipment. Please contact your reseller directly to get a status update on your device. Below are some commonly used Resellers.
NOTE : You might receive a welcome to Poynt email, while not physically having the Poynt device. This is due to the Reseller onboarding your data and testing before shipping the device to you.
eHopper LLC
support@b2bsoft.com
212.742.2301
Elavon
custsvc@elavon.com
(800) 725-1243
EVO
ISV.CustomerSupport@evopayments.com
(888) 860-7809
Global Payments
charlotte.downs@globalpay.com
(770) 829-8716
Gravity Payments
support@gravitypayments.com
(866) 701-4700
Heartland Payment Systems
sales@poynt.com
(888) 555-1212
iMerchant Direct
support@imerchantdirect.com
(877) 871-4641
iPayment
merchantsupport@merchants-help.com
(800) 554-4777 x 2
MCPS POYNT
productsupport@mcpscorp.com
(800) 327-0093
Mindbody
support@mindbodyonline.com
(877) 755-4279
NAB
helpdesk@nabancard.com
(800) 226-2273 x1200
PayProTec
corporate@payprotec.com
(800) 360-2591
POS Portal
poynt@posportal.com
(855) 838-4611
Poynt ISO
support@poynt.com
(855) 398-0746
Poynt Test Reseller
reseller@poynt.com
(855) 398-0746
Priority Payment Systems
testemail@pps.io
(770) 555-1212
Rede
loja.virtual@userede.com.br
Retriever Merchant Solutions
csr@rmsnpc.com
(877) 599-3875
Silver Sky Soft
support@silverskysoft.com
(916) 800-7353
Spot On
support@spoton.com
(877) 814-4102
Tcetera
(877) 956-2359
Touchsuite
support@touchsuite.com
(800) 793-3250
Unified Payments
support@unifiedpayments.com
(877) 610-4729
USMS
CustomerService@usms.com
(877) 432-8871
Vantiv
VantivPoynt@vantiv.com
(866) 622-2390
Wow Payments
poynt@wowpayments.com
(888) 397-9671
