What transactions can I run from my Poynt HQ Mobile app?

Your Poynt HQ app allows you to manage your business on the go, whether it’s reviewing transactions, settlement reports, settling batches. You can also use it to process limited transactions in case your terminal isn’t ready, or if you’re away from your terminal.

You can process manual credit card transactions using the Poynt HQ app.

Step 1 : Go to More on the Home Screen of HQ app

Step 2 : Click on Terminals and choose the Terminal to associate the transaction with

Step 3 : Tap on Card Entry

Step 4: Choose “Card Not Present” or “Card Present” option

NOTE: Card Not Present option will be mainly used if order is being taken over the phone.

Step 5 : Choose type of Transaction and enter in credit card info

Tap Charge once information is entered in.