Settling my batch

Settlement batches are groups of credit card transactions that must be sent to processors and submitted for settlement. As this completes the transaction, this process is usually conducted on a daily basis and may either be done manually or automatically on the Poynt Smart Terminal.

Note: Some processors are configured to auto-settle all merchants at a specific time. While you may settle your batches on the device, if your processor employs a generic settlement time, actual funding times may vary. Please inquire with your reseller organization for more information.

Step 1: Tap on the “Settlements” app

Step 2: In the Settlements app you will see the following options:

  • Settle allows you to review a Settlement Summary of transactions in the Open Batch.
  • Transactions allows you to view a detailed list of transactions in the Open Batch, Pending Tips, and/or Auth-Only transactions.
  • Batch History allows you to view previously generated Settlement Reports.
  • Reports allows you to view all of the reports generated on your Poynt HQ or on the terminal.

Step 3: Tap on Settle to review a Settlement Summary of transactions currently in the Open Batch.

You will see summary amounts for Sales, Tips, and Refunds (if applicable). If you have any Auth-Only transactions, you will see an option to Review Transactions.

Step 4: Once you’re finished making any necessary adjustments to your Transactions details, you can tap Review to return to the Settlement Review page.

When you are ready to generate your Settlement Report tap on the green Settle Open Batch button. This will also submit any Auth-Only transactions ready for capture.

Note: If you have any Auth-Only transactions that are not ready for capture, you will continue to see the message that “x transactions ($amount) are not included in the batch”. Tapping on Settle will only generate Settlement Report for transactions which are in the Open Batch.