Is there a way to set the Customer First Name and Last Name so that display the Customer’s name rather than “Someone”? We can use the information we have for Customer via our Rewards system.
Since I have gotten 0 replies in 3 days, maybe I should be more descriptive:
As we cash out an invoice by swiping a credit card and printing the receipt, the system saves the transaction with the customer name “Someone”. We would like to have the customer name reflect the name we associate with the customer by way of our Rewards Membership info. Sadly, there doesn’t seem to be an API call to Update Customer Name. There are API calls to Update Phone and Update Email… Are there any plans to allow the Customer Name to be updated?
Sorry for the delay.
So the challenge is how do we establish trust - if any app can set any name as customer name, it becomes hard to validate it. From a Transaction point of view, the only customer name we can trust is the name coming from the card itself (track1/chip). If that is not available - you can still maintain the link in your own app and print the receipt w/ the information you have.