Second screen displayWelcome() issue

Developers PoyntOS and SDK
#1

Hi,

I’m having some issues getting a welcome screen to show on the second display. At the moment the second display just flashes white then returns to the standard Poynt. The code I am using is:

Bitmap welcome_screen = BitmapFactory.decodeResource(getResources(),R.drawable.welcomescreen);
mSecondScreenService.displayWelcome("", welcome_screen, new IPoyntSecondScreenCheckInListener() {

Any ideas?

Many thanks
Andrew

#2

I am unable to reproduce this behavior.

Can you attach your button (or provide button dimensions) and share your terminal serial number and the version of the poynt sdk and api model you are using in your build.gradle?

Does this work if you pass a string instead of empty string and null instead of the bitmap?

#3

Hi Dennis,

I get the same behaviour for:

mSecondScreenService.displayWelcome("tester", null, new IPoyntSecondScreenCheckInListener() {

The second screen flashes and nothing else.

SN: P61SWD067GS003045
SDK V: co.poynt.android.sdk:poynt-sdk:1.2.11
API: co.poynt.api:android-api-model:1.2.44

Many thanks
Andrew

#4

Dennis,

you can find a video of the issue here: https://youtu.be/4iAVNpZuEYI

Andrew

#5

Please update your build.gradle and add snapshots repo:

compile 'co.poynt.api:android-api-model:1.2.74-SNAPSHOT@jar'
compile 'co.poynt.android.sdk:poynt-sdk:1.2.18-SNAPSHOT@aar'

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#6

No difference I’m afraid. Do you have an example app with displayWelcome working which I could test with?