Problems with POYNT5 card reader on the Device


Im having problems testing the APP where im working keep telling me that the device Card is IDLE, Debugging the device i found out that the Keys for the reader are missing.

Can you help me to figure out the problem?
Device POYNT5 Serial P5SW258JT005137
Previously register under the

but i would like to register under :
MID: cqum5cpsht,