Poynt is not reading my card

Getting error Card Reader is Inactive in notifications.

How to active card reader of the device.

And also I am getting
PC8: Card error, please try another card.

Can you send me an email (neil@poynt.com) with the last 6 digits of your terminal’s serial number?

Thanks,
Neil

Hi Neil,

Is there any update on this?

Hi there – can you keep your developer terminal online? We’ll check the test key configuration when it’s online, and remotely inject test keys if needed.

How to keep the developer terminal online. I am not able to to transactions with card. Please help me out with this issue. My developer device is online right now.