Ordering replacement receipt paper

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The Poynt Smart Terminal, equipped with a built-in printer, utilizes thermal printer paper to print receiptsand Settlement reports.

Thermal printers do not utilize ink, so that won’t require any replacement. You will, however, need to order receipt paper rolls to continue to print paper receipts.

Dimensions: Requires a roll size of 2-1/4" / 57mm wide x 1" / 25mm diameter

Purchasing Paper Rolls

Purchasing receipt paper rolls for your Poynt Smart Terminal is easiest done online using your Merchant HQ portal.

Step 1: Log in to your Merchant HQ (Poynt.net) and select the Store tab along the top.

Step 2: Enter your billing and shipping information in the grey box to the right to enable any orders you may place (recommended for Subscription).

Step 3: Select to either Subscribe or Order to receive paper rolls. A subscription will schedule regular monthly deliveries of paper rolls to the Shipping Address on file. Using the Order option will send a one-time shipment of the quantity you request to the Shipping Address on file.

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Additionally, you can also order paper from the Poynt Amazon store: https://www.amazon.com/stores/Poynt/node/15098305011. Rolls are available in packs ranging from 10-200.