How do I replace the docking station?

#1

Docking station and the terminal are part of a unit. If either of the two stop working, the entire unit will need to be replaced. Contact your Reseller to initiate the process for a replacement unit.

Some of the most common Resellers that we work it are:

eHopper LLC
support@b2bsoft.com
212.742.2301

Elavon
custsvc@elavon.com
(800) 725-1243

EVO
ISV.CustomerSupport@evopayments.com
(888) 860-7809

Global Payments
charlotte.downs@globalpay.com
(770) 829-8716

Gravity Payments
support@gravitypayments.com
(866) 701-4700

Heartland Payment Systems
sales@poynt.com
(888) 555-1212

iMerchant Direct
support@imerchantdirect.com
(877) 871-4641

iPayment
merchantsupport@merchants-help.com
(800) 554-4777 x 2

MCPS POYNT
productsupport@mcpscorp.com
(800) 327-0093

Mindbody
support@mindbodyonline.com
(877) 755-4279

NAB
helpdesk@nabancard.com
(800) 226-2273 x1200

PayProTec
corporate@payprotec.com
800-226-2273 x1200

POS Portal
poynt@posportal.com
(855) 838-4611

Poynt ISO
support@poynt.com
(855) 398-0746

Poynt Test Reseller
reseller@poynt.com
(855) 398-0746

Priority Payment Systems
testemail@pps.io
(770) 555-1212

Rede
loja.virtual@userede.com.br

Retriever Merchant Solutions
csr@rmsnpc.com
(877) 599-3875

Silver Sky Soft
support@silverskysoft.com
(916) 800-7353

Spot On
support@spoton.com
(877) 814-4102

Tcetera
(877) 956-2359

Touchsuite
support@touchsuite.com
(800) 793-3250

Unified Payments
support@unifiedpayments.com
(877) 610-4729

USMS
CustomerService@usms.com
(877) 432-8871

Vantiv
VantivPoynt@vantiv.com
(866) 622-2390

Wow Payments
poynt@wowpayments.com
(888) 397-9671