Help getting cloud app live

I have integrated my web based POS with Poynt using Pament Bridge and Poynt Cloud Messages using the API. The integration is working as expected with my Poynt Developer Terminal. I get the following message when I try to integrate with my live terminal.{“response”:"{“code”:“UNAUTHORIZED_ACCESS”,“httpStatus”:401,“message”:“Access not authorized for the requested resource.”,“developerMessage”:“Unauthorized access attempt. This principal does not have access to this resource.”,“requestId”:“8d5e278b-e7d6-42af-b0e6-3209b5ab0e01”}",“http_code”:401}"I am trying to figure out how to get my live terminals to work with this app,