Hello there,
I recently received a device and, as there was an update pending, I started it. The problem is that, after rebooting, it shows the Poynt animated logo but never starts.
I entered the bootloader and it shows the message “Device - locked” and I tried running the “Recovery Kernel” but it goes to a screen that shows the message “No command.”
How do I set it back to a working condition?
Thanks.
Hi there,
Let us do a bit of investigation and we will get back to you as soon as we can.
Dario,
We are going to build a recovery image for the device that gets stuck during boot. We should send it to you by tomorrow.