After you inserted a SIM card and configured a mobile network and completed a reboot, you should see the icon at the top right showing your Poynt terminal connected to the cell network. If you only see the 4 bars, this means your device has no signal.
Signal indicators in the 4-bar icon:
-
H indicates the fastest/strongest signal -
3G is standard -
E is slower signal
NOTE: The system will use WiFi if there is a WiFi network available. You may have to disable WiFi to force a cellular connection.