Card readers displayed the same message all at once

#1

We’re new to Poynt and are using Payment Bridge API. We’re seeing some super weird behavior on our 12+ production card readers (just started happening today):

  • All card readers displayed the same message all at once: “card reader timeout”.
  • A swipe on one card reader would display on all others at the same time
  • Many of the card readers would stop connecting to wireless

Does anybody have similar experience? Any ideas?