APK rejected for not using crash analytics

Developers
#1

Hello,

even if our APK implements Firebase Crashlytics:

06-25 12:25:57.557 2749-2749/it.ud.microtek.intaxipos I/FirebaseCrashlytics: Initializing Crashlytics 17.1.0
06-25 12:25:57.600 2749-2749/it.ud.microtek.intaxipos I/FirebaseInitProvider: FirebaseApp initialization successful

the revision fails with:

  • Apk is not using crash analytics

Any clue?

#2

Experiencing the same issue. Uploaded the first version of the APK yesterday, got denied for not using crash analytics. I implemented Crashlytics and uploaded a new APK. Denied again today for the same reason.

#3

Turns out Crashlytics is not supported on Poynt’s OS since its requires Google Play services (look out for “FirebaseInstanceId: Google Play services missing or without correct permission” errors in your logs). I switched to ACRA (https://github.com/ACRA/acra) and got our app approved without further issues.

#4

@tobias, thank you for your response and suggestion.

We implemented Crashlytics as indicated by @deepak (Poynt Person) in:

without referencing the whole Play Services library except for:
…
implementation ‘com.google.firebase:firebase-crashlytics:17.1.0’
…

Anyway… we are going to look further with ACRA.
Thanks again.