Hi Dennis,
Would you please advice about the existing issue? i’m sending you the log for DECLINED transaction.
08-17 00:11:57.811 1288-1288/? I/POYNT-EVENT: {“time” : “2016-08-17T07:11:57Z”, “type” : “CARD_READER”, “resource” : “”, “status” : “INFO”, “businessId” : “cbc6d619-47f0-48c5-94ab-67db855341be”, “businessType” : “TEST_MERCHANT”, “processingTime” : 0.0, “method” : “PERFORM_TRANSACTION”, “apiStatusCode” : 0, “apiEndpoint” : “”, “sdkErrorCode” : 0, “data” : "status(ONLINE_AUTHZ_REQ) data_len(343) "}
08-17 00:11:57.832 1288-1288/? I/POYNT-EVENT: {“time” : “2016-08-17T07:11:57Z”, “type” : “CARD_READER”, “resource” : “”, “status” : “INFO”, “businessId” : “cbc6d619-47f0-48c5-94ab-67db855341be”, “businessType” : “TEST_MERCHANT”, “processingTime” : 0.0, “method” : “PERFORM_TRANSACTION”, “apiStatusCode” : 0, “apiEndpoint” : “”, “sdkErrorCode” : 0, “data” : “Status (ONLINE_AUTHZ_REQ) - Card Scheme (EMV_CONTACT)”}
08-17 00:11:57.846 1288-2053/? I/POYNT-EVENT: {“time” : “2016-08-17T07:11:57Z”, “type” : “TOKEN”, “resource” : “”, “status” : “SUCCESS”, “businessId” : “cbc6d619-47f0-48c5-94ab-67db855341be”, “businessType” : “TEST_MERCHANT”, “processingTime” : 0.0, “method” : “”, “apiStatusCode” : 0, “apiEndpoint” : “”, “sdkErrorCode” : 0, “data” : “LOCAL CACHE”}
08-17 00:11:57.850 1288-2053/? D/CLOUD-API: —> HTTP POST https://services.poynt.net/businesses/cbc6d619-47f0-48c5-94ab-67db855341be/transactions
08-17 00:11:57.850 1288-2053/? D/CLOUD-API: Authorization: BEARE
08-17 00:11:57.850 1288-2053/? D/CLOUD-API: POYNT-REQUEST-ID: 9757a175-0156-1000-10b4-ee39c505530f
08-17 00:11:57.850 1288-2053/? D/CLOUD-API: api-version: 1.2
08-17 00:11:57.850 1288-2053/? D/CLOUD-API: User-Agent: Poynt Services/1.0-R212 (Android 4.4.4; merchant-release-100; urn:tid:dfc449a3-b97e-3e67-a763-7b31ad5c7e3e; P61SWT231FS000444)
08-17 00:11:57.850 1288-2053/? D/CLOUD-API: Content-Type: application/json; charset=UTF-8
08-17 00:11:57.850 1288-2053/? D/CLOUD-API: Content-Length: 1898
08-17 00:11:57.850 1288-2053/? D/CLOUD-API: —> END HTTP (1898-byte body)
08-17 00:11:57.857 1288-1288/? I/CO.POYNT.SERVICES: No Tamper Detected
08-17 00:11:57.858 1288-1288/? D/PaymentOptionsFragment: Received broadcasted intent: poynt.intent.action.ONLINE_AUTHORIZATION
08-17 00:11:57.869 1288-1288/? I/CO.POYNT.SERVICES: No Tamper Detected
08-17 00:11:58.514 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: 2S_PaymentOptionsScreen
08-17 00:11:58.564 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: Pmt_MsgAuthorizing
08-17 00:11:58.632 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: 2S_PaymentOptionsScreen
08-17 00:12:00.683 1288-1288/? I/CO.POYNT.SERVICES: Card transaction monitor triggered after 3 secs and leftButton enabled
08-17 00:12:00.827 1288-2053/? I/POYNT-EVENT: {“time” : “2016-08-17T07:12:00Z”, “type” : “REST_API”, “resource” : “”, “status” : “SUCCESS”, “storeDeviceId” : “urn:tid:dfc449a3-b97e-3e67-a763-7b31ad5c7e3e”, “processingTime” : 2974.268167, “method” : “POST”, “apiStatusCode” : 201, “apiRequestId” : “9757a175-0156-1000-10b4-ee39c505530f”, “apiEndpoint” : “https://services.poynt.net/businesses/cbc6d619-47f0-48c5-94ab-67db855341be/transactions”, “apiServerDate” : “Wed, 17 Aug 2016 07:12:00 GMT”, “apiServerBuild” : “1.2.207-20160814-0856”, “apiServerInstanceId” : “i-656aefe3”, “sdkErrorCode” : 0}
08-17 00:12:00.827 1288-2053/? D/CLOUD-API: <— HTTP 201 https://services.poynt.net/businesses/cbc6d619-47f0-48c5-94ab-67db855341be/transactions (2977ms)
08-17 00:12:00.832 1288-2053/? D/CLOUD-API: Server: nginx
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: Date: Wed, 17 Aug 2016 07:12:00 GMT
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: Content-Type: application/json;charset=UTF-8
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: Transfer-Encoding: chunked
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: Connection: keep-alive
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: Poynt-Request-Id: 9757a175-0156-1000-10b4-ee39c505530f
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: Poynt-Build-Info: 1.2.207-20160814-0856
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: Instance-Id: i-656aefe3
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: Strict-Transport-Security: max-age=31536000; includeSubdomains;
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: OkHttp-Selected-Protocol: http/1.1
08-17 00:12:00.833 1288-2053/? D/CLOUD-API: OkHttp-Sent-Millis: 1471417919018
08-17 00:12:00.834 1288-2053/? D/CLOUD-API: OkHttp-Received-Millis: 1471417920823
08-17 00:12:00.834 1288-2053/? D/CLOUD-API: <— END HTTP (-1-byte body)
08-17 00:12:00.962 1288-1288/? I/POYNT-EVENT: {“time” : “2016-08-17T07:12:00Z”, “type” : “TRANSACTION”, “resource” : “”, “status” : “SUCCESS”, “businessId” : “cbc6d619-47f0-48c5-94ab-67db855341be”, “businessType” : “TEST_MERCHANT”, “storeDeviceId” : “urn:tid:dfc449a3-b97e-3e67-a763-7b31ad5c7e3e”, “processingTime” : 0.0, “method” : “AUTHORIZE”, “apiStatusCode” : 0, “apiEndpoint” : “”, “sdkErrorCode” : 0, “data” : “Status: DECLINED statusCode: null”}
08-17 00:12:00.969 1288-1288/? I/CO.POYNT.SERVICES: Card transaction monitor triggered after 3 secs and leftButton enabled
08-17 00:12:00.970 1288-1546/? I/POYNT-EVENT: {“time” : “2016-08-17T07:12:00Z”, “type” : “CARD_READER”, “resource” : “”, “status” : “INFO”, “businessId” : “cbc6d619-47f0-48c5-94ab-67db855341be”, “businessType” : “TEST_MERCHANT”, “processingTime” : 0.0, “method” : “COMPLETE_TRANSACTION”, “apiStatusCode” : 0, “apiEndpoint” : “”, “sdkErrorCode” : 0, “data” : “SENDING”}
08-17 00:12:00.980 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] (0x150004) [TX] CMD_COMPLETE_TRANSACTION received
08-17 00:12:00.983 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:00.986 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:00.987 1288-1684/? I/CO.POYNT.SERVICES: NOTIFICATION: PoyntNotification{protocol=POYNT1, type=UI_EVENT, notificationFlags=00000000, dataLength=9, data=000000080000000002, EventCode=PROCESSING, logData=null, crc=00BB, expectedCrc=00BB}
08-17 00:12:00.999 1288-1288/? D/PaymentOptionsFragment: Received broadcasted intent: poynt.intent.action.PROCESSING
08-17 00:12:00.999 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.003 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.198 1288-1684/? I/CO.POYNT.SERVICES: NOTIFICATION: PoyntNotification{protocol=POYNT1, type=UI_EVENT, notificationFlags=00000000, dataLength=8, data=0000001400000000, EventCode=DECLINED, logData=null, crc=56BA, expectedCrc=56BA}
08-17 00:12:01.201 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.205 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.205 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] Pushing service code 226F
08-17 00:12:01.212 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.217 1288-1288/? I/CO.POYNT.SERVICES: No Tamper Detected
08-17 00:12:01.220 1288-1288/? D/PaymentOptionsFragment: Received broadcasted intent: poynt.intent.action.DECLINED
08-17 00:12:01.237 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.238 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] Pushing service code 226F
08-17 00:12:01.240 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: Pmt_MsgCardDeclined
08-17 00:12:01.245 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.251 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.252 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] CC - L1 CL_Custom_L1_Stop ./modules/trans_man/transactions
08-17 00:12:01.254 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.257 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.257 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: .c 1134
08-17 00:12:01.260 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.262 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.297 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] CC - field switched off
08-17 00:12:01.299 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.302 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.302 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] CC - field switched off
08-17 00:12:01.304 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.307 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.325 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] (0x15000F) [TX] Using Current Tx session
08-17 00:12:01.327 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.330 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.331 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] TLV Encryption using format (0x0)
08-17 00:12:01.333 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.335 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.361 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] TLV Encryption using format (0x0)
08-17 00:12:01.364 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.369 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.419 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] TLV Encryption using format (0x0)
08-17 00:12:01.447 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.451 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.452 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] TLV Encryption using format (0x0)
08-17 00:12:01.456 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.460 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.483 1288-1684/? I/CO.POYNT.SERVICES: CARDREADER_LOG: [I] (0x15000D) [TX] Reset TX session
08-17 00:12:01.540 1288-1684/? I/CO.POYNT.SERVICES: NOTIFICATION: PoyntNotification{protocol=POYNT1, type=MISC_EVENT, notificationFlags=00000000, dataLength=4, data=00000001, EventCode=CARD_FOUND, logData=null, crc=2AC7, expectedCrc=2AC7}
08-17 00:12:01.541 1288-1684/? I/CO.POYNT.SERVICES: Card inserted before transaction - but no registered activity found
08-17 00:12:01.541 856-1160/? I/ActivityManager: START u0 {act=poynt.intent.action.CARD_FOUND flg=0x10000000} from pid 1288
08-17 00:12:01.550 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.555 1288-1684/? D/UsbRequestJNI: init
08-17 00:12:01.569 1288-1288/? I/POYNT-EVENT: {“time” : “2016-08-17T07:12:01Z”, “type” : “CARD_READER”, “resource” : “”, “status” : “INFO”, “businessId” : “cbc6d619-47f0-48c5-94ab-67db855341be”, “businessType” : “TEST_MERCHANT”, “processingTime” : 0.0, “method” : “COMPLETE_TRANSACTION”, “apiStatusCode” : 0, “apiEndpoint” : “”, “sdkErrorCode” : 0, “data” : "status(OFFLINE_DECLINED) data_len(589) "}
08-17 00:12:01.585 1288-1288/? I/CO.POYNT.SERVICES: No Tamper Detected
08-17 00:12:01.587 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: Pmt_MsgCardDeclined
08-17 00:12:07.238 194-203/? D/volt_cap: VC: Thermal update change is -22360.044922
08-17 00:12:08.077 187-187/? I/NvAudioPolicyManager: startOutput: Start to adjust cpu max frequency
08-17 00:12:08.077 187-187/? W/PowerServiceClient: Failed to bind to service
08-17 00:12:08.105 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: Pmt_StateCancel
08-17 00:12:08.111 1288-1288/? I/CO.POYNT.SERVICES: notifyCallerAndExit(CANCELED)
08-17 00:12:08.126 1288-1288/? D/Payment: MEASURE_TIME Total write time 5 size:2909 compressedSize:1371
08-17 00:12:08.146 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: Pmt_ButtonClose
08-17 00:12:08.151 194-203/? D/volt_cap: VC: Trip=50, Event=1
08-17 00:12:08.152 194-203/? D/volt_cap: VC: Thermal update change is -22360.134766
08-17 00:12:08.178 1288-1546/? I/POYNT-EVENT: {“time” : “2016-08-17T07:12:08Z”, “type” : “TOKEN”, “resource” : “”, “status” : “SUCCESS”, “businessId” : “cbc6d619-47f0-48c5-94ab-67db855341be”, “businessType” : “TEST_MERCHANT”, “processingTime” : 0.0, “method” : “”, “apiStatusCode” : 0, “apiEndpoint” : “”, “sdkErrorCode” : 0, “data” : “LOCAL CACHE”}
08-17 00:12:08.186 1288-2978/? D/CLOUD-API: —> HTTP POST https://services.poynt.net/businesses/cbc6d619-47f0-48c5-94ab-67db855341be/transactions/3c050f75-dd57-4ae6-818f-7548a48da43e/completeEMV
08-17 00:12:08.186 1288-2978/? D/CLOUD-API: Authorization: BEARE
08-17 00:12:08.186 1288-2978/? D/CLOUD-API: POYNT-REQUEST-ID: 9757c9b1-0156-1000-10b4-ee39c505530f
08-17 00:12:08.186 1288-2978/? D/CLOUD-API: api-version: 1.2
08-17 00:12:08.186 1288-2978/? D/CLOUD-API: User-Agent: Poynt Services/1.0-R212 (Android 4.4.4; merchant-release-100; urn:tid:dfc449a3-b97e-3e67-a763-7b31ad5c7e3e; P61SWT231FS000444)
08-17 00:12:08.186 1288-2978/? D/CLOUD-API: Content-Type: application/json; charset=UTF-8
08-17 00:12:08.186 1288-2978/? D/CLOUD-API: Content-Length: 939
08-17 00:12:08.186 1288-2978/? D/CLOUD-API: —> END HTTP (939-byte body)
08-17 00:12:08.200 2690-2730/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: terminal_app_started
08-17 00:12:08.225 2690-2690/? D/PaymentSettings: Payment Settings: PaymentSettings{autoCapture=true, skipSignatureAmount=2500, gratuityEnabled=true, tipBeforeCardRead=false, offlineEnabled=false, voiceAuthEnabled=false, maxOfflineTransactions=5, maxOfflineTotal=10000, maxOfflineTransactionValue=2500, autoForwardTipScreen=false, tipScreenTimeoutInMilliSecs=10000, autoForwardReceiptScreen=false, receiptScreenTimeoutInMilliSecs=10000, disableEMVCT=false, disableEMVCL=false, disableDebit=true, disableEMVCTDebit=false, disableEMVCLDebit=false, purchaseAction=AUTHORIZE, paymentProcessor=co.poynt.services, receiptService=co.poynt.services, supportContactPhone=null, supportContactEmail=null, stopAfterCardReadRecords=false, transactionListLimitSize=2000, customFooterText=null, autoSelectCommonDebitAID=false, useVTForManualEntry=true, verifySignature=false}
08-17 00:12:08.246 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: Pmt_StateCanceled
08-17 00:12:08.251 1288-1288/? I/CO.POYNT.SERVICES: No Tamper Detected
08-17 00:12:08.314 1288-1417/? D/com.amplitude.api.AmplitudeClient: Logged event to Amplitude: payment_session_end
08-17 00:12:08.326 2690-2690/? E/CO.POYNT.TERMINAL: PoyntSessionService is now connected
Regards,
Sanjay