PoyntService stopped after Reset

Hi Dennis and everyone
I am doing a app with Xamarin.Android e i was doing well, all working (except of the fact that my card was Declined everytime, but i was working on it), but i decide to reset my device to test and after this, nothing is working anymore.

Everytime is showing the message of Poyntservice Stopped; when i start and select the Idiom, when i try to make a order, when i try to make a payment. Nothing is working and i cannot register the device.

I reset the device and didnt not installed any app, and even like this, nothing is working.
I already uninstall, clear updates, cache and data.

I sent a e-mail to support yesterday in name of Alexandre D. with some print screens and details.

Informations:
device is in the Developer Mode.
Serial number: P61SGD345GS011104

My methods of reset were:

  • clear all data
  • default factory

Please help me.

I believe this has been resolved?

Yes Dennis, the machine was replaced and now its working fine. Thanks.