Card reader not working

Hello,

The card reader seems not to be working.
I have the device in developer mode.
Here are some screenshoots.

Thank you.

I’ll try to inject test encription key doing:
Go to Settings > About > tap 10 times on Payment Firmware > tap on Inject button.

But i have this error:
PoyntReader Initialization FAILED - please try againg!

@it.gyb
We have scheduled some updates on your terminal. Please power up the terminal and connect online.

Ok the terminal is on and ready to be updated, thank you!

If the issue still persists, Goto Settings -> Developer Preferences -> Payment Firmware -> Install
and then
Go to Settings > About > tap 10 times on Payment Firmware > tap on Inject button.

Hi,
inside settings I have no “Developer Preferences” option.

Maybe I/you have to enable it?

Thank you

Hi @it.gyb,

Developer FAQ page has instructions on how to enable Developer Preferences menu.