Merchants


Poynt HQ Use this category for questions and discussions around Poynt.net Merchant portal where you can access your business and store data, manage transactions, and more. Elavon Lodging Poynt Smart Terminal Use this category for questions and discussions around the Poynt Smart Terminal. Product Updates HQ App Monitor and manage your business with the HQ mobile app, available on the iOS App Store. Post any questions, comments, or suggestions here!
Topic Replies Activity
Apps on the Poynt Terminal 2 September 28, 2020
New Poynt HQ Feedback 3 July 30, 2020
Poynt 5 Receipt Printer Bugs 1 June 27, 2020
Automatically print detailed settlement reports 2 June 4, 2020
Peripherals Overview 2 May 26, 2020
Card Reader Not initialized - Contact Support 1 March 30, 2020
Export Catalog, Working between Excel and Poynt 1 February 4, 2020
Allocating tips from one terminal 1 January 3, 2020
Unfortunately, Register has stopped 1 November 15, 2019
How To: Reprint/Resend a Receipt 2 October 1, 2019
How do I create and process Invoices? 1 May 30, 2019
How can we do the payout from the terminal 1 August 21, 2019
Unable to create customer 1 August 13, 2019
Ordering replacement receipt paper 1 April 25, 2019
How do I replace the docking station? 1 July 24, 2019
Process a Manual Entry Stay or Sale 2 July 18, 2019
Has anyone used Adszy (ads-zy) yet? 1 July 17, 2019
Apps Pricing and Billing 2 July 12, 2019
How do I set up Auto-Settle for my batches? 1 May 30, 2019
I received a Congratulations email, but do not have my Terminal yet. What does this mean? 1 June 21, 2019
Reports on HQ: Items Report 1 June 17, 2019
Reports on HQ: Orders 1 June 17, 2019
Reports on HQ: Transactions 1 June 17, 2019
Supported external peripherals 1 May 18, 2019
How do I enable Next Day Funding? 1 June 4, 2019
Determine if a device is 3G Capable 1 May 30, 2019
3G Device Overview for the P61 Smart Terminal 1 May 30, 2019
Safety & Handling 1 May 30, 2019
What do the icons mean on the Terminal Transaction List and on the poynt.net transactions list? 1 May 30, 2019
How do I process a Non-Reference Refund 1 May 30, 2019